Privacy Policy
At PawLoom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.paw-loom.com or interact with our services.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Provided voluntarily by you during checkout, account creation, or when contacting us, including:
1- Name
2- Email address
3- Phone number
4- Billing and shipping address
5- Payment details (processed securely via third-party processors; PawLoom does not store full payment information)
b. Automatically Collected Information
When you browse the website, we may collect:
1- IP address
2- Device type
3- Browser type
4- Pages viewed
5- Time spent on pages
6- Cookies and tracking data
c. Order and Activity Information
Details related to:
1- Items purchased
2- Order history
3- Preferences related to products or browsing
2. How We Use Your Information
We use your information to:
1- Process and fulfill your orders
2- Provide customer support
3- Improve and optimize website performance
4- Personalize your shopping experience
5- Send order updates, notifications, or promotional content
6- Prevent fraudulent activity
7- Comply with legal obligations
3. Cookies and Tracking Technologies
PawLoom uses cookies and similar technologies to enhance user experience. Cookies help us:
1- Remember your preferences
2- Keep your shopping cart active
3- Analyze website traffic
4- Provide personalized content
You can manage or disable cookies in your browser settings, though some features may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with:
1- Trusted service providers, such as payment processors, shipping carriers, website hosting services, and analytics tools
2- Legal authorities, if required to comply with laws or prevent fraud
3- Operational partners, necessary for order fulfillment and delivery
All third parties are obligated to protect your information and use it only for the intended purpose.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. This includes:
1- Encryption
2- Secure servers
3- Limited employee access
While we strive for maximum protection, no method of data transmission is 100% secure.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, such as:
1- Accessing your information
2- Requesting corrections
3- Requesting deletion of your data
4- Opting out of marketing emails
5- Restricting certain data processing
You can request these actions by contacting us at contact@paw-loom.com.
7. Email Communications
By providing your email, you may receive:
1- Order confirmations
2- Shipping updates
3- Customer service responses
4- Promotional and marketing content
You can unsubscribe from marketing emails at any time by clicking Unsubscribe in the email footer.
8. Third-Party Links
Our website may contain links to external websites. PawLoom is not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before interacting.
9. Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will promptly delete it.
10. Changes to This Policy
PawLoom may update this Privacy Policy at any time. Changes will be posted here with the updated effective date. Continued use of the website signifies agreement with the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: contact@paw-loom.com
🌐 Website: www.paw-loom.com