Terms and Conditions

Welcome to PawLoom. These Terms and Conditions govern your use of our website www.paw-loom.com and all services, features, and products provided by PawLoom. By accessing or using our site, you agree to these Terms and Conditions. If you do not agree, please discontinue use immediately.

1. General Information

PawLoom operates the website www.paw-loom.com and provides pet-related products and accessories. By using our website, you acknowledge that you are at least 18 years old or have parental consent to use the site.

2. Use of the Website

You agree to use this website only for lawful purposes. You may not:

1- Use the website in any way that may damage or impair its performance.

2- Attempt to access secured areas without authorization.

3- Copy, distribute, or use content from the website without our permission.

We reserve the right to modify or remove content or suspend access to the website at any time.

3. Product Information

We strive to provide accurate descriptions, images, and pricing. However:

1- Colors and sizes may vary slightly due to display differences or manufacturing variations.

2- Prices and availability are subject to change without notice.

3- We reserve the right to discontinue any product at any time.

4. Orders and Payments

By placing an order, you agree that:

1- All information you provide is accurate and complete.

2- You are authorized to use the payment method provided.

3- Orders may be declined, limited, or canceled at our discretion.

You will receive an order confirmation once your purchase is successfully completed.

5. Shipping and Delivery

We ship internationally. Delivery times may vary depending on destination and carrier conditions.

PawLoom is not responsible for:

1- Delays caused by customs or courier services.

2- Incorrect shipping information provided by the customer.

3- Lost packages due to incomplete or inaccurate addresses.

Any applicable shipping fees or customs duties are the responsibility of the customer.

6. Returns and Refunds

We want you to be satisfied with your purchase.

Returns are accepted under the following conditions:

1- Items must be unused, in original condition, and returned within our designated return window.

2- Certain items may not be eligible for return due to hygiene or customization.

3- Refunds may take several business days to process once the return is received.

For return inquiries, contact us at contact@paw-loom.com.

7. Intellectual Property Rights

All content on www.paw-loom.com, including logos, text, graphics, product images, and website design, is the property of PawLoom and protected by international copyright and trademark laws.

You may not reproduce, sell, or distribute any content without written permission from PawLoom.

8. Limitation of Liability

PawLoom is not liable for any:

1- Indirect, incidental, or consequential damages

2- Losses related to misuse of products

3- Harm caused by external factors beyond our control

Use of our products is at your own risk. Always follow product instructions and safety guidelines.

9. Third-Party Links

Our website may contain links to third-party sites. PawLoom is not responsible for the content, security, or privacy practices of external websites. Accessing external links is done at your own discretion.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Changes to Terms

PawLoom reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page along with the updated effective date. Continued use of the website constitutes acceptance of the revised terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: contact@paw-loom.com
🌐 Website: www.paw-loom.com