Shipping Policy
Thank you for shopping with PawLoom! We aim to provide a smooth and reliable delivery experience for all customers worldwide. Please review our shipping policy below for details on rates, processing, and delivery times.
Shipping Rates
We ship worldwide. Our standard and express rates are as follows:
| Region | Shipping Method | Cost |
|---|---|---|
| USA | Standard Shipping | $5 |
| USA | Fast Shipping | $8 |
| Canada | Standard Shipping | $20 |
| Other Countries | Standard Shipping | $40 |
Limited-Time Free Shipping Offer
PawLoom occasionally offers limited-time free shipping promotions on selected items or entire orders.
If free shipping is available during checkout, it will be automatically applied — no code needed.
Order Processing Time
After placing your order:
1- Your order is sent to our warehouse or manufacturer for processing, packaging, and quality inspection.
2- Processing typically takes 1–3 business days before the shipment leaves our facility.
You will receive a confirmation email once your package has been sent out.
Estimated Delivery Time
Once shipped, orders typically arrive within:
📦 7–12 business days
Delivery times may vary depending on your location, customs clearance, and carrier delays.
Shipping Confirmation & Tracking
When your order ships, you will receive an email containing a tracking number (when available) and a link to track your package in real time.
Incorrect Addresses & Delivery Issues
Please ensure your shipping address is accurate. PawLoom is not responsible for:
1- Delays caused by incorrect or incomplete addresses
2- Packages held by customs
3- Lost packages due to courier or address issues
If you need help correcting an address, contact us immediately after ordering.
Questions?
If you have any shipping-related questions or need assistance, feel free to reach out:
📧 Email: contact@paw-loom.com
🌐 Website: www.paw-loom.com